As leaders we often overlook the time needed to know ourselves, giving our energy to guiding others instead, but this is a missed opportunity. And it's a really poor example to set.

To start with, what is your answer to the question "what is a leader?"

A leader is simply someone that people want to follow.

That's my answer, and it's a quote from my Mum. She says she heard it somewhere, but I googled and couldn't find anyone else to attribute it to.

And I love the simplicity of it, and where it has lead me.

Why am I someone that people want to follow? Why are you?

Knowing yourself as a leader — what you value, what you prioritise, what you're good at, what you're not … this knowledge can be your greatest asset when you need to navigate the unknown or unpredictable.

While I might not have always been as self-aware of my own philosophy and framework as I am now, when I look back, it's been pretty consistently reflected in the way I have approached work — from my days as a PM during the dotcom boom, to running a graduate programme in India, to my time as regional managing director, to my work as CTO. This framework has emerged from how I have learned to take the best of myself, and the best of what I have adopted from others, and apply it to how I lead.

Everyone has their own philosophy (whether they know it or not) that guides their role/s as leaders — here is mine. And please note that one of the things I know about myself is that I am not a graphic designer 🙂

Hand-drawn diagram of Ange's leadership philosophy — servant leadership at the top, four core responsibilities in the middle, and 'the how' at the base.
My leadership philosophy, as I've sketched it out over the years.

So, first and foremost is the knowledge, that a great team will win, every time, and that my role is primarily one of service. And so it's my job to build and serve a great team.

Servant leadership and the four things — I guess I'd call them core responsibilities — in the middle were probably the first thing I understood about my own leadership style, and I started to articulate them in about 2010.

Almost everything I find myself doing, is in service to one of these four things. And if it's not, I question whether it needs to be done.

And at the bottom is the how — partly how I choose to do it, and partly who I choose to be while leading.

I choose to deliberately trust at the outset. I tell people this and I live it as much as possible — I am human after all. I assume competence and I assume integrity, at least until I see evidence to the contrary.

I choose to share broader perspectives and context as much as possible to provide pragmatic balance to those working in the weeds day to day.

And the big one for me — I choose to ensure appropriate action is taken. My role is often not to take action myself, but to identify decision points and action points and to ensure action is taken.

A few posts where I dive into some of this a little more:

  • A Team Can't be Great Without Trust
  • Servant leadership and the four things